1.Information We Collect.
(a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information.
If you opt in to receive promotional and marketing emails we will occasionally send you these emails, If you no longer wish to receive these emails, you may opt out of them by unsubscribing at any time from within the footer of the email. When you purchase something from us we may send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by canceling your account.
If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.
We also use Google Analytics, Google Tag Manager, Google AdWords (Conversion Tracking), LinkedIn (Conversion Tracking), Facebook (Conversion Tracking). Some or all of these tools may be used to track information about your behavior on our website depending on your region. For more information or to opt-out, please visit the respective website(s) of these vendors or contact us at fs@RolandDowell.com.
We will retain personal data we process for as long as needed to provide our services. Roland Dowell will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
2.How We Use Your Information.
We use the information that we collect to operate and maintain our Site and the Roland Dowell Service, send you marketing communications, respond to your questions and concerns and to help us improve our online offerings.
3.How We Share Your Information.
(a) Personally Identifiable Information: Roland Dowell will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Roland Dowell (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites or the Roland Dowell Service, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Sites or the Roland Dowell Service, copies may remain viewable in cached and archived pages of our Sites or the Roland Dowell Service, or if other users have copied or saved that information.
(b) Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Roland Dowell Services and those of our partners.
(c) Instances Where We Are Required To Share Your Information: Roland Dowell will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Roland Dowell, our users or others.
(d) Behavioral Targeting / Re-Targeting: We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools (to learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). If you access the Roland Dowell Service or Sites on your mobile device, you may not be able to control tracking technologies through the settings.
(e) Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at fs@RolandDowell.com.
4.Storage and Processing.
Your information collected through the Roland Dowell Service may be stored and processed in the United Kingdom, United States, Europe, or any other country in which Roland Dowell or its subsidiaries, affiliates or service providers maintain facilities. Roland Dowell may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we will not transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
5.How We Protect Your Information.
Roland Dowell is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Roland Dowell or guarantee that your information on the Roland Dowell Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at fs@RolandDowell.com We use an outside help platform, and a credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
6.Compromise of Personal Information.
In the event that personal information is compromised as a breach of security, Roland Dowell will promptly notify our customers in compliance with applicable law.
7.Data Access, Correction, Deletion, and Opt Out.
For existing Roland Dowell customers, you can review, correct, update or delete inaccuracies to the information about you that Roland Dowell keeps on file by logging into your account to update your password and billing information. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Protecting the privacy of young children is especially important. For that reason, Roland Dowell does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at fs@RolandDowell.com
10.Links to Other Web Sites.